Canon PIXMA MP560 Printer

17 11 2009

I got really tired of having to go to the community building where there is a printer with two computers next to it in order print. Half the time I needed to print something, both the computers are being used up and I can’t print until one of them gets off. I’ve seen people watch youtube videos and play farmville. So, when it came to my birthday, I received a decent amount of money from my relatives and decided to buy my own printer! The Canon PIXMA MP560 sounded like the perfect printer for me. It was the cheapest printer I could find that was wireless, simple looking, and had two-sided printing.

What I saw when trying to add my printer... the printer was not listed, but the scanner was.

After receiving this wonderful printer of mine, I found out that my MacBook was not able to detect the printer. The printer was supposed to be detected by my MacBook through bonjour, but the only thing that showed up was the scanner, not the printer. I couldn’t figure it out for the life of me, so I decided to look online.

That is when I ran into a forum post on the Apple Discussion board. This post had someone having trouble trying to connect to their MP560 just like I was. I tried everything the people suggested, but could not get it to work. Pahu, the person who was helping the guy out, was the person who also tried to help me. He suggested that I have CUPS installed from Canons website. I installed it, the printer still wouldn’t show up. He then asked me if I had firewall setup or Parallels installed. Well, I never had my firewall setup, but I do have Parallels installed. Apparently, Parallels has a known problem to block the protocol that some Canon printers try to communicate through to the computer.

My first reaction… I do not want to uninstall Parallels because I bought the program and I use it fairly often for work and school purposes. So, I searched once again and found another forum post. This one suggested that I stop a Parallels service that was running in the background by opening Terminal and typing “sudo launchctl stop com.parallels.desktop.launchdaemon” into it, without quotes.

This is what you are supposed to see when adding the MP560 as a printer.

Well what do you know? I opened the “add printer” dialogue again and it showed up after a good 10 seconds. So, when installing the Canon PIXMA MP560 Printer on a Mac, make sure you have CUPS drivers installed, MP560 Mac drivers installed, and parallels service not running by using the sudo command mentioned above (or just not installed period). Also, to print double-sided you will have to select the “duplex printing” option in the printer settings when printing. Took me awhile to figure out, but a quick search of the printers manual helped me solve that problem.


Okay so this is a lot of information, but it’s mainly to help anyone who is having problems with the same printer. As an extra treat I should let you all know that there is an iPhone app that allows you to print photos from your iPhone to the printer, wirelessly. Of course you will have to be connected to the same WiFi as the printer.




2 responses

1 09 2010

Thank you. Thank you. Thank you.

I had the exact same problem and this fixed it. Just out of curiousity, did stopping the Parallels process have any adverse impact on Parallels?

26 11 2010

Wow! Thank you! This helped me out with my problem. It had been Parallels the whole time. Once again thank you for writing this and helping me out 🙂

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